The single source approach means we can work in true partnership with our clients. By being involved in the early design and planning stages of a project and then seeing it through to completion and beyond, we can deliver the three factors integral to success: Quality Product, Quality Design and Quality Workmanship.
Partnering with clients eliminates unnecessary workload and provides complete peace of mind. Always knowledgeable, quick to respond to enquiries, totally professional and yet always personable, it’s this personal touch that really adds value to the Langley offering.
Throughout the UK our Regional and Technical Managers work tirelessly with our clients. These key people are trained and experienced to meet your expectations. They will meet, advise, and formulate specifications, on both new build and refurbishment projects. This will include the formation of ‘specific details’ for areas of the project where standard practices will not suffice.
This information is analysed by the Technical Department at our Head Office, who in consultation with the Regional Manager, will compile full specification packages that are unique to our client’s requirements. Final documentation is a real aid to the specifying client for use within official contract documents. This information can be supplied in a format to match standard forms of contract or electronically, to aid today’s paper-free environment.
The products and related services provided by Langley give us the confidence in turn to provide guarantees for our systems. These warranties are available for up to twenty years duration. We have deliberately steered away from guarantees that are dependent upon the continuation of annual premium payments, by either manufacturer or contractor. We have opted to supply single premium insurance backed guarantees that cover your specific project against failure in product, workmanship, design and third party consequential damage (membranes).
The principle behind our scheme is simple. In return for a single premium payment by Langley, your project obtains its own insurance policy. This policy is not affected by any change in building owner or the ongoing existence of original contractor or supplier. Quite simply it is a form of guarantee you can rely on to still be in existence on completion of the period of cover. The guarantee issue is dependent upon a survey by the insurance backer. Comfort can be taken from this independent approach. Only when both Langley and the insurance company are happy with the completed project, will the certificate be issued.
Langley UK Ltd has appointed a new Operations and Group Development Manager, responsible for strengthening its Group Training and Development proposition.
As part of its infrastructure growth, Langley Waterproofing Systems has appointed Dean Wincott as its new managing director.
Langley remain committed to safe working practices and have pledged support as a registered Safe2Torch member.